General

Measuring your doggo's paw accurately and choosing the right size requires step by step effort.

We have prepared detailed guidelines to help you with the same. Please, check Zoof Guides.

We typically ship our orders in 2-4 working days (working days do NOT include weekends and public holidays). You will receive the order tracking link on Whatsapp and email.

Unfortunately it is not possible to change your shipping address once the order is booked for dispatch. Kindly contact us on Whatapp to check if we can change the address. If it is possible, we would definitely help you change the address.

Unfortunately, it is not possible to cancel your order once it is packed and shipped.

If the order has not been shipped, you can contact us on WhatsApp and place a request. Cancellation charges of Rs. 99 would be deducted and the remaining amount would be credited back to you.  We deduct this amount as we have to pay the payment gateway and e-commerce platform a % of the transaction even if the order gets cancelled. 

We offer free standard shipping for orders over INR 1098. For orders below 1098, we charge nominal shipping of INR 75.

We accept Paytm, Gpay, Netbanking, Debit Cards and Credit Cards. We do not accept Cash on delivery (COD).

We will try our best to judge the right size from the photo you provide. We may ask you for a couple of more photos if we are not sure. There is still a chance that the fit is not right. In that case, you can ship the unused shoes back to us and we will send the new size.

We do offer return pick-up for most locations (unless it is a non-serviceable four our logistics partners) at an additional cost of ₹110. Also, return pickups typically take 10-15 days to reach us. We can process the exchange after we have received the return shipment.

Alternatively, you can ship your package to us. It typically takes less time than 10-15 days.

We do not include the return shipping charges in our product charges. Hence, we charge for the return shipping.

We do not take returns (hence, no refund) as hygiene considerations.

1. To start with, let your dog sniff the shoes. Don't try to put them on. Let him get used to the smell and get comfortable. Give your pup a treat when he is doing that.

2. Once he is comfortable, ask someone to engage with him (with a toy or treat) while you put on shoes on just the back paws.

3. Don't put on the front paws yet. Let him walk. Expect a funny walk :) That's natural. He is getting used to shoes

4. Put on the shoes on the front paw on the same day or the next day depending on how quickly your pup gets used to the shoes.

Zoof Boots

We recommend that Zoof Boots are worn for up to 30 minutes at a stretch. You can increase it up to 45 mins if his paws are not sweating. If you plan to put them on for a longer time, take them off, let the paws breathe for 10 mins and put them on again. For long car rides, go for Zoof Casuals or Zoof Grips if you want shoes.

No, Zoof Boots are made for the outdoors. They are made of natural rubber to be waterproof. It is not suitable for all-day indoor wear as paws tend to sweat if worn for very long hours causing discomfort to the doggo.

Yes, Zoof Boots are washable using just soap and water. Do not put them in the washing machine.

If you are using dog shoes for the first time or this type of boots for the first time, you may find it a little tricky in the beginning. Check our video for reference. Also, stretch the neck of the boots couple of times. Start with back paws. You will get a hang of it in a couple of days and it would not take more than a few minutes to put on on all four Zoof Boots.

The life of Zoof Boots depends on your pup's walking style and the terrain. On an average, a set of 8 boots last for 7 to 8 weeks. However, we have large breed dogs wearing it for over 3 months and tiny breed pups wearing those out it in few weeks time. It's subjective.

If you plan to not use them for a long period, dust Zoof Boots with talcum powder and store them in a dark box.

Natural rubber goes through a process called oxidation when left open and/or in highly humid conditions. Hence, when you wash the boots, you see a white layer. The colour has not faded. The boots will return to their original colour once dry. However, if boots are left in open for a very long time, the oxidation may become permanent. If you plan to not use them for a long period, dust the boots with talcum powder and store them in a dark box.

The neck of the Boots may become loose after a while. If they are coming off in 2-3 weeks of use, consider going one size lower.

No, Zoof Boots are carefully made to ensure that the blood flow is not restricted as long as the size is correct. However, we recommend it to be worn for not more than 30 minutes at one stretch as dogs sweat through their paws.

Pups cannot remove Zoof Boots easily once they are put on. However, they would definitely try to nibble at it. To avoid this, use a toy to play with your pup. Alternatively, you can take your pup out for a walk immediately.

The print on the Zoof Boots may rub off due to friction. If the boots rotate and the print comes in contact with the ground or if it is scrubbed hard during washing, the print may wear off. However, the prints are only for aesthetics, it would not affect the functionality of the boots.

Most of the stains would go away by washing. However, some stains may remain permanent. This is true especially if your pup has a heavy gait. Don't worry, stains are memories of happy walks. 😊

Zoof Casuals

No.The upper of Zoof Casuals are made of breathable, soft fabric and not water-resistant. Hence, they will not work if the pup jumps into a puddle. However, the sole of Casuals are water-resistant.

No, Zoof Casuals are made for outdoor wear. The sole is made for outdoor terrain, hence a little rigid for all-day indoor use. Go for Zoof Grips for indoor use.

Yes, it is fairly easy. It may take a little time if it is your first time or if your pup is jumpy. However, it gets easier and quicker with practice.

Zoof Casuals are washable. Use a brush to remove any dry dirt regularly. If Zoof Casuals get very dirty, wash with soap and water. Do not put them in the washing machine. Let them dry completely before using them again. Stuff Zoof Casuals with newspaper when not in use.

The life of Zoof Casuals depends on your pup's walking style and the terrain. Typically, a set of Zoof Casuals last for 8 to 9 weeks. However, we have had large breed dogs wearing it for over 3 months and tiny breed pups destroying it in a few weeks.

A little space is good for the paws to be comfortable when the doggies jump, turn or run. Ensure that the paws are fully inserted and the velcro is fastened tight. If Zoof Casuals are coming off while walking and there is a lot of space around the paws, then they are most likely big. Get in touch with us and we will advice on the right size.

If your Zoof Casuals are not loose, insert the paws all the way in and fasten the velcro tighter. Tug them to ensure they don't come off.

Zoof Casuals can be worn for regular walks (30 to 40 minutes) or for car rides (3 to 4 hours). If you plan to put them on for a longer time, take them off, give their paws a 20 min break and put them on again.

Dogs cannot remove Zoof Casuals easily once they are fastened tight. However, they would definitely try to nibble at it.

To avoid this, use a toy to play with your pup as soon as you put on your Casuals. Alternatively, you can take your pup out for a walk immediately.

Zoof Plops

No, Zoof Plops are made of water-resistant fabric. Hence, they are not as breathable as Zoof Casuals or Zoof Grips.

No, Zoof Plops are made for outdoors. Also, it is water-resistant. It is not suitable for all-day indoor wear as paws may sweat if worn for very long hours.

Yes, it is fairly easy. It may take a little time if it is your first time or if your pup is jumpy. However, it gets easier and quicker with practice

The life of the Plops depends on your pup's walking style and the terrain. Typically, a set of Zoof Plops last for 8 to 9 weeks. However, we have had large breed dogs wearing it for over 3 months and tiny breed pups destroying it in a few weeks.

A little space is good for the paws to be comfortable when the pups jump, turn or run. Ensure that the paws are fully inserted and the velcro is fastened tight. If the Plops are coming off while walking and there is a lot of space around the paws, then they are most likely big.

If the Plops are not loose, insert the paws all the way in and fasten the velcro tighter. Tug them to ensure they don't come off.

30 minutes at a stretch as they are water-resistant. If you plan to put them on for more time, remove them, let the paws breathe for 10 mins and put them on again. If you want shoes for long car rides, go for Zoof Casuals or Zoof Grips.

Pups cannot remove Zoof Plops easily once they are fastened tight. However, they would definitely try to nibble. To avoid this, use a toy to play with your pup as soon as you put on the Plops. Alternatively, you can take your pup out for a walk immediately.

Zoof Plops are washable. Use a brush to remove any dry dirt regularly. If the Plops get very dirty, wash with soap and water. Do not put them in the washing machine. Let them dry completely before using them again. Stuff the Plops with newspaper during rains.

Zoof Grips

No, Zoof Grips have a soft anti-slip sole for all-day comfort. The soft sole may get damaged if used on rough outdoor surfaces. Hence, they are not suitable for outdoor wear.

Yes, they are suitable for puppies above the age of 3 months. They are especially useful for puppies who tend to jump and run on slippery marble/ tile flooring.

Yes, Zoof Grips are specially made to provide traction for senior dogs. It also helps them get up without slipping. If your senior dog is active, Zoof Grips will help in preventing undue stress on knee and hip joints. If he suffers from Hip Dysplasia / Arthritis, it will help manage the pain and protect him from further deterioration. Zoof Grips will not reverse or cure Hip Dysplasia / Arthritis.

You can put on Zoof Grips for all waking hours. Remove them when your pup goes to sleep. However, if he is wearing shoes for the first time, start with 10-15 mins under supervision and slowly increase the time over the week.

Yes, it is fairly easy. It may take a little time if it is your first time or if your pup is jumpy. However, it gets easier and quicker with practice.

Typically, a set of Grips last for 3 months if worn every day. The life may vary depending on the usage and activity of the pup. To increase the life of the Grips, wind the velcro properly when they are not in use. This will ensure that the velcro doesn't attract dust and lose its stickiness.

A little space is good for the paws to be comfortable when the pups jump, turn or run. Ensure that the paws are fully inserted and the velcro is fastened tight. If the Grips are coming off while walking and there is a lot of space around the paws, then the Grips are most likely big.

If the Grips are not loose, insert the paws all the way in and fasten the velcro tighter. Tug them to ensure they don't come off.

Dogs cannot remove Zoof Grips easily once they are fastened tight. However, they would definitely try to nibble. To avoid this, use a toy to play with your dog indoors.

For the first week, put on the Grips only under your supervision and discourage your dog to bite. Reward with treats when he doesn't bite the shoes.

Remove all the dry dust and fur with a soft brush. Do not miss cleaning the velcro as well. If the Grips get very dirty/stinky, hand wash them with gentle detergent and water. Do not wash them in a washing machine.

Make sure the fasten the velcro properly, even when not in use. This ensures that the hook doesn't attract dust and the stickiness remains intact for a long time. Store the shoes in a dry, dark bag when not in use.

Zoof Paw Balm

Start by touching his paws when he is asleep. Proceed to start touching his paws when he is happy and playing. Let him lick his favourite treat while you massage his paw with Zoof Paw Balm. Try to do this every night before he goes to bed. In a couple of weeks, he would start enjoying the paw massage time with you.

Always put on the Paw Balm just before he goes to sleep. Massage his paws for couple of minutes and wipe off the excess.

All the ingredients are edible and completely lick-safe. But, to get maximum benefits, massage the Paw Balm well so that it gets absorbed by the skin.